LegalLegal noticeTerms of salePrivacyCookiesLast updated: 9 October 2026

Terms of sale

How my services are ordered and paid for.

Ordering

Fixed-price services (express diagnosis, SEO audit and data map) and monthly plans are ordered by paying online. Custom projects are ordered by accepting the proposal in writing.

Prices and payment

Prices are in euros. I’m currently VAT-exempt (Art. 53, Portuguese VAT Code). You can pay by card, MB WAY, Multibanco or other methods via Stripe, or by bank transfer. Custom projects: 50% upfront and 50% on delivery, before launch. After each payment I issue the corresponding invoice-receipt.

Timelines

Each service’s timeline is shown in its description and starts once I’ve received payment and what I need to begin: content, access or data.

Monthly plans

Billed at the start of each month and renewed automatically. No lock-in: cancel anytime with 30 days’ notice, from the customer portal or by email. Unused hours don’t roll over.

Right of withdrawal

If you buy as a consumer, you have 14 days to withdraw without giving a reason. If you ask me to start before then, you pay for the work already done, and once the service has been fully delivered you can no longer withdraw. This doesn’t apply to businesses or professionals.

Cancellation and ownership

If a project is cancelled midway, the work done is invoiced according to the proposal. The website and logins are in your name from day one; design files are handed over with the final payment.

Privacy

How I handle the data you send me through this website, in line with the General Data Protection Regulation (GDPR).

Data controller

Tamara Martinez Ledezma · NIF 324589336 · Rua Arco do Carvalhão, 235, Lisbon (Portugal) · tamara.mlhz@gmail.com.

What data I collect and why

What you send me in the brief or by email: name, email, company, website, project details, budget and timing and, if you want, your phone number. I only use it to review your project, prepare your proposal and reply to you. If you hire me, also what's needed for the contract and invoicing. I don't make automated decisions with your data or sell it to anyone.

Legal basis

Pre-contractual steps you ask me to take when requesting a proposal (Art. 6(1)(b) GDPR), performance of the contract if we work together, and compliance with my legal obligations, such as tax (Art. 6(1)(c)).

Providers with access to the data

Hostinger (website hosting, in the EU) and Google (email). If we work together, Notion for the project portal. If any of them processes data outside the EU, it does so with the safeguards the GDPR requires, such as the EU-US Data Privacy Framework or standard contractual clauses.

How long I keep it

If we don't end up working together, I delete your request within 12 months at the latest. If you hire me, I keep the data for the duration of the project and then for the periods Portuguese law requires for accounting and tax records.

Your rights

You can request access to, correction, erasure, restriction or portability of your data, or object to its processing, by writing to tamara.mlhz@gmail.com. If you believe I haven't handled it properly, you can complain to the Comissão Nacional de Proteção de Dados (CNPD).

Contact

For any privacy questions, write to me at tamara.mlhz@gmail.com. I'll reply within one month at most.

Cookies

Which cookies this website uses and how you can control them.

What they are

Small files a website stores in your browser to work or to remember your preferences.

Cookies I use

Only technical ones, needed for the website to work: for example, remembering the language you choose. These cookies don't require consent. The brief also saves what you type in your browser so you don't lose it between steps; that information doesn't leave your device until you send it.

Analytics and advertising

I don't currently use analytics, advertising or tracking cookies. If I ever add them, I'll ask for your permission first with a notice and update this page.

How to control them

You can view and delete cookies in your browser settings. If you block technical cookies, some parts of the website may not work properly.